Getting new clients in the door is an exciting feat for any spa professional, but getting them to come back can be an even bigger challenge, and therefore a bigger success when you're able to do it. Mark Lees, developer of Mark Lees Skincare, broke down his top tips for how to master the first time facial experience with your clients during the Face & Body Northern California show in San Jose, California. Now, you can get your clients coming back, again and again and again.
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