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When it comes to boosting the bottom line of your aesthetic practice, the difference between making a little or a lot could be as simple as your communications approach. Houston plastic surgeon Henry Mentz, M.D., FACS, offered advice about the liposuction business in particular at the 2016 Aesthetic Meeting. His top tips: Return phone messages promptly — within five minutes, ideally. Consider responding via text to potential patients, when appropriate. Emphasize the role of the patient-care coordinator and focus on follow-up care.