PatientNow Launches Concierge, AI-Powered Engagement Automation to Revolutionize Practice Management for MedSpas

Posted By Madilyn Moeller, Wednesday, July 3, 2024

PatientNow: Practice with Purpose

PatientNow, a leading provider of all-in-one solutions for the medical aesthetics industry, announced its latest innovation: PatientNow Concierge. This cutting-edge, AI-powered solution is designed to help medical spas, weight loss, and health and wellness clinics increase leads and conversion with unparalleled marketing efficiency and effectiveness.

Concierge is game-changing engagement automation that will help PatientNow customers increase their first time patient conversion, build loyalty with their existing clients, while unlocking an AI-powered upgrade within the PatientNow marketing platform. Using the latest in GenAI, PatientNow takes the guesswork out of outreach to allow users to send improved, engaging messages with little to no staff marketing effort.

Prakash Bhandari, Chief Technology Officer, shares: “Bringing this level of innovation to the aesthetics market reaffirms our commitment to empowering practices with the latest technology. Concierge is designed to enhance every stage of the patient lifecycle and give our customers a competitive edge.”

Benefits of using PatientNow Concierge include:

  • Increased Customer Engagement: Enhance interaction with patients through personalized and timely communication.
  • Improved Conversion Rates: Convert more leads into paying customers with effective automated nurture campaigns.
  • Enhanced Customer Loyalty: Retain patients as lifetime clients by automating consistent and meaningful communication.
  • Optimized Marketing Spend: Maximize the efficiency of your marketing efforts by targeting the right patients at the right time.

How Concierge Works:

PatientNow Concierge allows customers to set up automated pathways for the inquiry, consultation and follow-up stages. These automated pathways include SMS messages, email marketing and phone call tasks. Additionally, customers can track how their pathways are performing, providing valuable insights to optimize sales and promotion strategies.

Moreover, customers can use the built-in AI features to generate copy, edit content, and optimize SMS messages and email templates. With Concierge, AI capabilities are enabled platform-wide and can also be used to maximize appointment reminders and marketing emails, ensuring effective communication with all clients and patients.

“Integrating AI into our platform is exciting for PatientNow. We can now enable our customers to easily realize their potential without the hassle of switching between platforms or the steep learning curve that can come with other AI tools,” adds Brandy Keller, Chief Product Officer. “With AI built directly into PatientNow, practices can save time, improve patient acquisition, increase treatment acceptance, and boost patient retention.”

PatientNow’s AI-powered features are seamlessly integrated into the platform. With the aesthetics market being more competitive than ever, technology ease of use to maximize results and improve productivity is key to the success of any practice.

Schedule a Demo: Experience firsthand how PatientNow can optimize your practice management and elevate your business. Visit their website to learn more about PatientNow Concierge and schedule a demo.