Physician Interaction Best Predictor Of Patient Satisfaction

Posted By American Med Spa Association, Wednesday, October 3, 2018

Patient satisfaction following plastic surgery is most affected by surgeon-related factors, such as taking the time to answer questions and including patients in the decision-making process, according to the results of a patient survey published in the September issue of Plastic and Reconstructive Surgery. By comparison, practice-related issues, such as wait time and interactions with office staff, have a much weaker effect on patient satisfaction scores.
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