COVID-19
What We Have Learned From the Pandemic, Part 8
By Michael Meyer, Writer/Editor; and Madilyn Moeller, Editorial Assistant, American Med Spa AssociationEighteen months ago, COVID-19 emerged and changed the ...
Posted By Madilyn Moeller, Friday, December 31, 2021
By Michael Meyer, Writer/Editor; and Madilyn Moeller, Editorial Assistant, American Med Spa Association
Eighteen months ago, COVID-19 emerged and changed the way people live their lives. Very quickly, "social distancing" became a familiar term, and how to wear a mask and use Zoom became a way of life. Many in medical aesthetics, and in all walks of life, also have experienced the heartbreak of losing friends and loved ones to the virus. Without question, everyone's lives are significantly different than they were before the pandemic began.
QP wanted to learn how the pandemic has affected medical aesthetics, so in this very special issue, dozens of people who work in and around the industry share what they have learned during this highly unusual time. QP spoke with physicians, nurses, physician assistants, lawyers, finance professionals, vendors, trainers and medical spa owners about how their lives and businesses have adapted—and are continuing to adapt—to the "new normal," and their insights reveal that medical aesthetics is resilient, innovative and strong.
Unfortunately, COVID-19 has not yet disappeared, and new lessons are being learned every day as people come to grips with the evolution of this pandemic. However, medical aesthetics is nothing if not resourceful, and as COVID-19 continues to demand thoughtful responses to difficult problems, the industry will undoubtedly be among the first to change with the times.
"Time Is Valuable"
Steven F. Weiner, MD
Founder, The Aesthetic Clinique
www.theclinique.com
"It is extremely important to take care of your staff. We kept everyone on the payroll during the quarantine period. We were able to resume business very quickly without hiring or re-training anyone. Training a new staff member is very costly and doesn't always work out. Stay with your seasoned staff to give the best patient experience and experience business growth.
"We spent about $100,000 to buy equipment and other COVID protective solutions. It paid off in dividends because our patients felt very safe and comfortable in our office during their treatments. In general, people were apprehensive to leave their houses after quarantine, and we made sure we implemented all the available technologies to limit the risk of viral spread.
"COVID has increased the stress level in our patients. It's important that extra time is spent to ensure their satisfaction is optimized. In some cases, it might even mean avoiding certain procedures for some patients who have elevated anxiety levels due to the pandemic."
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COVID-19
By Michael Meyer, Writer/Editor; and Madilyn Moeller, Editorial Assistant, American Med Spa AssociationEighteen months ago, COVID-19 emerged and changed the ...
COVID-19
By Michael Meyer, Writer/Editor; and Madilyn Moeller, Editorial Assistant, American Med Spa AssociationEighteen months ago, COVID-19 emerged and changed the ...
COVID-19
By Michael Meyer, Writer/Editor; and Madilyn Moeller, Editorial Assistant, American Med Spa Association Eighteen months ago, COVID-19 emerged and ...
COVID-19
By Michael Meyer, Writer/Editor; and Madilyn Moeller, Editorial Assistant, American Med Spa AssociationEighteen months ago, COVID-19 emerged and changed the ...